Patient Information
Everything You Need for a Smooth Visit
New patient preparation
Welcome! Your first visit helps us understand your oral health, your history, and what you would like to achieve. A little preparation helps your appointment go smoothly.
- Request an appointment online or contact the office
- Plan to arrive a little early to complete any check-in steps
- Gather your medical and dental history, including past treatment
- Write down any questions or concerns you would like to discuss
- If you have dental insurance, have your plan details ready
- Let us know about any needs that would make your visit more comfortable
During your visit, your dental professional will review your medical and dental history, examine your teeth and gums, and talk with you about any findings and recommended next steps. You are always welcome to ask questions.
What to bring
- A government-issued photo ID
- Your dental insurance card, if applicable
- A list of current medications, including dosages
- Information about allergies and medical conditions
- Recent dental X-rays or records, if you have them
- Contact details for your physician or previous dentist, if relevant
- Completed patient forms, once available
- For minors: a parent or legal guardian, as required
General appointment guidance
- Appointment requests are not confirmed bookings. After you submit a request, our team will contact you to confirm a date and time.
- Please let us know about changes to your health or medications since your last visit.
- If you feel anxious about dental visits, tell us. We will explain each step and you can ask to pause at any time.
- If you are running late, please contact the office as soon as possible.
Questions to ask your dentist
Being informed helps you make confident decisions. Here are some questions you may find useful:
- What is the current condition of my teeth and gums?
- What are my treatment options, and what are the benefits and risks of each?
- What happens if I wait or choose not to have treatment?
- How many visits will treatment take, and what should I expect afterward?
- What will this cost, and what might my insurance cover?
- How often should I schedule check-ups and cleanings?
- Is there anything I should change in my daily oral care routine?
Insurance and payment
We want you to understand the cost of your care before treatment begins. Our team can discuss estimated costs with you and help you understand your options.
Dental insurance
We accept dental insurance.
Please contact the office before your appointment so we can help verify your coverage.
Coverage varies by plan. We recommend checking your benefits with your insurance provider.
Payment options
Our team will review your estimated costs and the payment options available to you before treatment begins.
Patient forms
New patients are typically asked to complete registration, medical history, and consent forms. Our team will let you know how to complete your forms when your appointment is confirmed.
Please protect your health information. Do not send medical histories, insurance numbers, or other sensitive details through the website's appointment request form or by regular email.
Cancellation and rescheduling
If you need to cancel or reschedule, please let us know as early as possible so we can offer your time to another patient.
To cancel or reschedule, call us at (251) 520-4334.
Ready to Take the Next Step Toward a Healthier Smile?
Connect with Evercrest to learn more about our dental services and request an appointment.